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QSR Franchise · Costa Rica

How Burger King Collected 29K Emails and Added $85K in Sales, All With $0 Ad Spend

Burger King Costa Rica already had strong traffic across locations. What they didn’t have was ownership. The opportunity wasn’t more exposure. It was turning in-store visits into measurable, reusable revenue.

29,000+Owned Guest Contacts (90 Days)
+$85,000Tracked Direct Revenue — Zero Ad Spend
25%+Promotion Redemption Rate
29,000 new guest emails captured$85,000 in tracked direct revenue5,000 app downloads driven25%+ promotion redemption rate$0 spent on paid media29,000 new guest emails captured$85,000 in tracked direct revenue5,000 app downloads driven25%+ promotion redemption rate$0 spent on paid media29,000 new guest emails captured$85,000 in tracked direct revenue5,000 app downloads driven25%+ promotion redemption rate$0 spent on paid media
The situation

What changed, and what it took.

Before

Where they started

  • Thousands of in-store visits, but no guest ownership
  • No centralized database across locations
  • Promotions pushed broadly, without behavioral segmentation
  • Limited visibility into retention impact
  • App growth dependent on traditional awareness tactics
  • Revenue impact: transactional and short-term
With Dishio

What changed

  • QR-based first-party capture across locations: every scan converted into a reusable contact
  • Behavioral segmentation engine: redeemers, non-redeemers, and first-time guests automatically tagged
  • Automated re-engagement: follow-up sequences triggered without additional labor
  • Audience infrastructure built for amplification: pixel-ready audiences structured for Meta, Google, and TikTok
  • Revenue impact: compounding and measurable
$0Spent on paid media
Why this matters

What this proves.

The lesson

High-traffic brands don’t lack volume. They lack ownership. When visits aren’t captured, revenue potential disappears the moment the guest walks out.

What it proves

Burger King didn’t need more guests. They needed their existing guests to become assets.

Why it scales

Dishio provided first-party data control, segmented automation, organic revenue activation, and long-term audience compounding. This is structural retention at scale.

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The result

What it added up to.

+$85,000
Tracked direct revenue, zero ad spend

“With Dishio, we went from guessing who our customers were to knowing them in real time. The ability to collect and use data at this scale is something we’ve never had before, and it’s already making a major impact on how we operate.” — Vladimir Monestal, Director of Marketing, Burger King Costa Rica

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